PERFORMANCE GUIDELINES: 12. FLOORING

12.24 Wood Flooring Finish Has Blistered, Bubbled or Peeled

Acceptable Performance/Condition

Under normal conditions, hardwood flooring finishes shall not blister, bubble, or peel when properly maintained. Isolated air bubbles not resulting in detachment of the finish are acceptable. Wood is a natural product and variation in colour and grain pattern from one piece of flooring to another is normal.

Warranty Coverage

• 12 months In-Home
• 15 months Common Property

Damage caused by normal wear and tear or maintenance not conducted in keeping with maintenance documentation provided to the owner by the warranty provider or builder is not covered under warranty.

Claim Response

Flooring not meeting the Acceptable Performance/Condition is to be rectified. Colour, texture and grain variation in the wood may cause the area of repair to be visible under normal lighting conditions.

Maintenance Tip

Do not wet mop or steam clean hardwood floors.

Protect the floor when moving furniture and appliances. Use protective sliders under appliances.