PERFORMANCE GUIDELINES: 10. INTERIOR FINISHING

10.20 Colour Variation, Knots or Different Grain Patterns Between Adjacent Natural Wood Trim or Railings

Acceptable Performance/Condition

Colour variations, knots or different grain patterns are natural characteristics of wood and is not covered under warranty.

Loose or detached knots are not acceptable.

Warranty Coverage

  • 12 months In-Home
  • 15 months Common Property

Claim Response

Loose or detached knots not meeting the Acceptable Performance/Condition must be rectified.

Where repairs are made, an exact match of colour, finish, grain, sheen or texture may not be possible.

Maintenance Tip

No maintenance tips available