PERFORMANCE GUIDELINES: 9. WALL AND CEILING FINISH

9.1 Ceiling Is Uneven

Acceptable Performance/Condition

Where a sag, bulge, or area of waviness appears and is not resulting from a structural problem, variation shall not exceed 6 mm (1/4”) over a 600 mm (2’) support distance.

Even when installed according to the Building Code, it is not unusual to see undulation in drywalled ceilings due to joint finishing. This occurrence can be exaggerated by certain lighting conditions and glossy finishes. Spray-applied textures and matte finishes tend to minimize this condition.

Warranty Coverage

  • 12 months In-Home
  • 15 months Common Property

Undulations caused by normal shrinkage of materials due to drying after construction may not be covered under warranty.

Claim Response

Ceilings not meeting the Acceptable Performance/Condition must be rectified.

Where repairs are made, an exact match of colour, finish or texture may not be possible.

Maintenance Tip

No maintenance tips available