PERFORMANCE GUIDELINES: 5. ROOFS

5.5 Roof or Flashing Leaks

Acceptable Performance/Condition

Roofs and their associated flashings shall not allow unintended water penetration under normal weather conditions. Owners must take steps to prevent damage to their property and should immediately report water penetration to their warranty provider and builder.

Warranty Coverage

• 5 years Unintended Water Penetration

Damage resulting from maintenance not conducted by the owner in keeping with maintenance documentation provided to the owner by the warranty provider or builder, or from additions, deletions or alterations made by the owner is not covered under warranty. Damage to personal property is also not covered under warranty.

Claim Response

Roofs or associated flashings that allow unintended water penetration not meeting the Acceptable Performance/Condition must be rectified. Where repairs are required, colour, finish or texture may not have an exact match. Seasonal conditions may delay the timing of repairs.

Maintenance Tip

Inspect all penetrations through the roof, skylights, plumbing stacks and vents annually and reseal as necessary.