PERFORMANCE GUIDELINES: 5. ROOFS

5.19 Eavestroughs Overflow During Normal Rain

Acceptable Performance/Condition

Eavestroughs shall be installed in accordance with good industry practices and slope to downspouts or drains. During normal rain conditions, eavestroughs should drain effectively but a minor amount of standing water in eavestroughs is considered normal.

Eavestroughs overflowing due to abnormally heavy rains or debris blockage is not covered under warranty.

Warranty Coverage

  • 12 months In-Home
  • 15 months Common Property

Damage resulting from an act of nature is not covered under warranty.

Damage resulting from maintenance not conducted by the owner in keeping with maintenance documentation provided to the owner by the warranty provider or builder is not covered under warranty.

Claim Response

Eavestroughs not meeting the Acceptable Performance/Condition must be rectified.

The addition of deflector flashing is an accepted method of repair.

Maintenance Tip

Cleaning of eavestroughs and downspouts should be considered a regular maintenance item. If left unattended, they can result in overflow and, in some situations, clogged drainage.

Keep overhanging branches trimmed away from eavestroughs.