PERFORMANCE GUIDELINES: 5. ROOFS

5.14 Water Is Trapped Under Roofing

Acceptable Performance/Condition

Water shall not become or remain trapped under roofing or membranes.

Warranty Coverage

  • 12 months In-Home
  • 15 months Common Property
  • 5 years Unintended Water Penetration

Damage resulting from maintenance not conducted by the owner in keeping with maintenance documentation provided to the owner by the warranty provider or builder, or from additions, deletions or alterations made by the owner is not covered under warranty.

Damage to personal property is not covered under warranty.

Claim Response

Roofs not meeting the Acceptable Performance/Condition must be rectified.

Where repairs are required, colour, finish or texture may not have an exact match.

Seasonal conditions may delay the timing of repairs.

Maintenance Tip

Do not pressure wash any roof. High water pressure can cause damage.