PERFORMANCE GUIDELINES: 4. EXTERIOR FINISHING

4.25 Face of Manufactured Stone Is Cracked

Acceptable Performance/Condition

Cracks in excess of 1.5 mm (1/16”) in width are considered excessive.

Hairline cracks are common in manufactured stone containing cement due to water lost when the natural material cures and sets, and they are acceptable.

“Distressed” or specifically finished stone may have features resembling dents or chips and are not defects.

Warranty Coverage

• 12 months In-Home
• 15 months Common Property

Claim Response

Stones not meeting the Acceptable Performance/Condition are to be rectified.

Where repairs are made, an exact match of colour, finish, sheen or texture may not be possible.

Some variation in the colour of stone and grout should be expected.

Seasonal conditions may delay the timing of repairs.

Maintenance Tip

Sprinkler systems may damage manufactured stone due to excessive wetting and drying cycles.

Sprinkler heads should be directed away from manufactured stone.