PERFORMANCE GUIDELINES: 4. EXTERIOR FINISHING

4.12 Above-Grade Masonry Wall or Veneer Cladding Is Cracked

Acceptable Performance/Condition

Minor cracking of masonry walls is not uncommon. Shrinkage during curing of the masonry is natural. Outdoor temperature fluctuations cause masonry cladding to expand and contract. The resulting thermal stress can also cause minor cracking; this is considered normal wear and tear.

Cracks in excess of 3 mm (1/8") in width are not acceptable.

Warranty Coverage

• 12 months In-Home
• 15 months Common Property
• 2 years Cladding Detachment

Minor cracks resulting from normal wear and tear or damage resulting from maintenance not conducted in keeping with maintenance documentation provided to the owner by the warranty provider or builder is not covered under warranty.

Claim Response

Cracks in excess of the Acceptable Performance/Condition are to be investigated, to determine the cause, and rectified. Where repairs are required, colour, finish or texture may not have an exact match.

Maintenance Tip

Check masonry at least annually for spalling or deterioration.

Ensure all weep holes are clear.