PERFORMANCE GUIDELINES: 12. FLOORING

12.7 Carpet Not Uniform in Colour, Texture or Pattern

Acceptable Performance/Condition

Within a room or defined area, carpet shall be uniform in colour, texture, and pattern.

Variations should not be visible when viewed in normal lighting conditions from a distance of 1.8m (6’).

A slight variation in colour, texture or pattern may occur due to different lighting effects and at transitions between rooms or areas.

Minor variation between dye lots is acceptable. Doorways, stairs and thresholds are acceptable locations where pile direction may change.

Warranty Coverage

• 12 months In-Home
• 15 months Common Property

Claim Response

Carpet not meeting the Acceptable Performance/Condition is to be rectified.

Where repairs are required, an exact match of colour, finish and texture may not be possible.

Maintenance Tip

Limit exposure to direct or prolonged sunlight where possible.