PERFORMANCE GUIDELINES: 12. FLOORING

12.44 Grout Joint Between Floor Tiles Cracked or Separated From Tile

Acceptable Performance/Condition

Cracks greater than 1.5mm (1/16”) are considered excessive. Hairline cracks are acceptable.

As grout dries it loses water. This results in the grout shrinking causing it to pull away from the edge of the stones or to exhibit hairline cracks. Minor cracks resulting from normal shrinkage of the mortar caused by drying after construction or thermal expansion and contraction are acceptable.

Warranty Coverage

  • 12 months In-Home
  • 15 months Common Property

Claim Response

Grout joints not meeting the Acceptable Performance/Condition are to be rectified.

Repaired sections of grout shall be of similar type and colour as the original installation but colour variances between original and new grout repairs should be expected, and this is acceptable.

Maintenance Tip

No maintenance tips available