PERFORMANCE GUIDELINES: 12. FLOORING

12.42 Grout Is Not Uniform Colour

Acceptable Performance/Condition

In a room or defined area the colour of grouted joints shall appear generally uniform under normal lighting conditions and from a normal viewing position not less than 1.8m (6’) away.

Minor variation in grout joint colour is normal.

Warranty Coverage

• 12 months In-Home
• 15 months Common Property

Damage resulting from maintenance not conducted in keeping with maintenance documentation provided to the owner by the warranty provider or builder and normal wear and tear is not covered under warranty.

Claim Response

Grout joints not meeting the Acceptable Performance/Condition are to be rectified.

Variations in grout and tile colour and texture are to be expected when making repairs.

Maintenance Tip

As the grout between the tiles is porous and will absorb water which can lead to staining, annual sealing of the grout joints with a clear liquid sealer should be undertaken.