PERFORMANCE GUIDELINES: 12. FLOORING

12.2 Floor Is Uneven

Acceptable Performance/Condition

Flooring shall be installed without visible ridges or depressions.

Where visible ridges or depressions occur, the variation from the specified plane shall not exceed 6mm (1/4”) over 800mm (2’- 8”).

Greater consideration must be given to any variance at exterior walls where different wood shrinkage may exist; the variation from the specified plane shall not exceed 10mm (3/8") over 800mm (2’- 8”).

Warranty Coverage

• 12 months In-Home
• 15 months Common Property

Damage resulting from maintenance not conducted by the owner in keeping with maintenance documentation provided to the owner by the warranty provider or builder, or from additions, deletions or alterations made by the owner is not covered under warranty

Claim Response

Flooring not meeting the Acceptable Performance/Condition must be rectified.

Where repairs are required, colour, finish, grain, sheen or texture may not have an exact match.

Maintenance Tip

No maintenance tips available