PERFORMANCE GUIDELINES: 1. FOUNDATION/BASEMENT

1.5 Interior Concrete Floor Has Cracked

Acceptable Performance/Condition

Cracks resulting from normal shrinkage and minor settlement are not uncommon and are not covered under warranty.

Cracks in excess of 6 mm (1/4”) in width or laterally displaced more than 6 mm (1/4”) across the crack are considered excessive. Actual crack widths shall be determined using a measuring device* inserted inside the crack. A flat instrument placed over the crack can be used to determine vertical displacement.

* An allen wrench/key or a wire feeler gauge for instance may be used to measure the width of a crack.

Warranty Coverage

• 12 months In-Home
• 15 month Common Property

Claim Response

Cracks in excess of the Acceptable Performance/Condition are to be rectified. Depending on the extent of the defect, filler or grout is an acceptable repair.

Where repairs are necessary, colour, finish or texture of the repair may not match the surrounding concrete.

Maintenance Tip

Do not plant deep-rooted plants, shrubs or trees near the foundation as roots can clog drain tile and crack concrete.