PERFORMANCE GUIDELINES: 12. FLOORING

12.33 Laminate Flooring Buckles

Acceptable Performance/Condition

Laminate flooring shall be installed to prevent buckling and to accommodate normal expansion and contraction.

Warranty Coverage

• 12 months In-Home
• 15 months Common Property

Damage resulting from maintenance not conducted in keeping with maintenance documentation provided to the owner by the warranty provider or builder is not covered under warranty.

Claim Response

Laminate flooring not meeting the Acceptable Performance/Condition is to be rectified.

Where repairs are made, an exact match of colour, finish, grain, sheen or texture may not be possible.

Maintenance Tip

Laminate flooring is made up of individual layers (wood particles/paste) pressed and bonded together, with an image on the surface of the substrate or underlying core layer. If the environmental conditions are too humid, the laminate flooring may expand causing the laminate strips to lift up (bulge upwards) in one or more areas in the room. A hygrometer can be used to monitor indoor humidity levels.