PERFORMANCE GUIDELINES: 9. WALL AND CEILING FINISH

9.7 Drywall Nail/Screw Pops

Acceptable Performance/Condition

Interior finished drywall (excluding garages and unfinished areas), shall be free from nail/screw pops that have broken the finished surface or are in a readily noticeable location. A small number of nail/screw pops and other minor surface imperfections are normal and usually result from minor shrinkage of materials or normal settlement of the building and are not covered.

Nail/screw pops when viewed under normal lighting conditions and from a normal viewing position of 1.8 m (6’) directly in front of the wall surface are unacceptable when:

• they are readily noticeable, or;
• they have broken the finished surface.

Five or more nail pops within an area of 1 square meter is considered to be excessive and requires filling, sanding smooth and painting.

Warranty Coverage

• 12 months In-Home
• 15 months Common Property

Claim Response

Drywall nail/screw pops not meeting the Acceptable Performance/Condition must be rectified.

Where repairs are required, the repair may be completed towards the end of the first year to allow the majority of settlement and material shrinkage to occur. The repairs will be filled, sanded smooth and made ready for painting by the owner. Repairs completed to a textured ceiling will require retexturing of the affected area. Only where drywall repairs are required as a result of an excessive number of nail/screw pops will painting be required.

Where repairs are required, colour, finish or texture may not have an exact match. This also applies to the limited circumstances where painting is required by the builder. Texture of painted gypsum wallboard varies.

Maintenance Tip

No maintenance tips available