PERFORMANCE GUIDELINES: 1. FOUNDATION/BASEMENT

1.15 Foundation wall leaks

Acceptable Performance/Condition

Foundation walls shall not allow unintended water penetration.

Leaks may be caused by the failure of the foundation drainage system.

Water leakage resulting from maintenance not being undertaken in accordance with any maintenance documentation provided to the owner by the builder, exterior grade alterations made by the owner, an act of nature or failure of municipal services or other utilities is not covered under warranty.

Consequential damage to personal property or any personal injury resulting from the unintended water penetration is also not covered under warranty.

The owner must take immediate steps to prevent damage to their property and report the condition to their warranty provider and builder.

Warranty Coverage

• 12 months In-Home
• 15 months Common Property
• 2 years Foundation Drainage System Defects
• 5 years Unintended Water Penetration

Claim Response

Foundation walls not meeting the Acceptable Performance/Condition are to be rectified.

Depending on circumstances repairs can be undertaken from the interior or exterior.

Repaired concrete may not match the existing colour, finish or texture of the surrounding concrete.

Maintenance Tip

Do not direct sprinklers against the building