PERFORMANCE GUIDELINES: 1. FOUNDATION/BASEMENT
1.12 Concrete foundation wall is cracked
Acceptable Performance/Condition
It is not uncommon for cast-in-place concrete foundation walls to have cracks resulting from normal shrinkage or minor settlement; these are acceptable.
However, cracks are not acceptable if the crack is:
- in excess of 6 mm (1/4”) in width;
- laterally or vertically displaced in excess of 6 mm (1/4”), or;
- water leakage occurs.
Actual crack width shall be determined using a measuring device such as an allen key or wire feeler gauge. Lateral displacement shall be measured by placing a straight edge or flat instrument over the crack. Further investigation may be required if crack width greatly exceeds the Acceptable Performance/Condition, or if lateral or vertical movement is evident.
Warranty Coverage
- 12 months In-Home
- 15 months Common Property
- 5 years Unintended Water Penetration
- 10 years Structural Failure
Claim Response
Cracks in excess of the Acceptable Performance/Condition are to be rectified. Depending on the situation cracks may be repaired form the interior or exterior. The colour, finish or texture of a repaired area may not match the surrounding concrete.
Maintenance Tip
Do not direct sprinklers against the building.
When installing flower beds be careful not to interfere with the drainage system.

