PERFORMANCE GUIDELINES: 6. PLUMBING

6.11 Toilet Does Not Flush Effectively

Acceptable Performance/Condition

Toilets shall be installed in keeping with the Building Code and manufacturer’s requirements.

Newer energy efficient (low-volume or dual-flush) toilets use less water to flush than older models. The operation of some new toilets is more sensitive to the effects of the:

• amount of waste;

• amount and type of paper, and;
• volume of water in the tank.

In some situations multiple flushes may be required and is not considered a defect.

Warranty Coverage

• 12 months In-Home
• 15 months Common Property

Problems resulting from maintenance that is not conducted by the owner in keeping with maintenance documentation provided to the owner by the warranty provider or builder, or from additions, deletions or alterations made by the owner are not covered under warranty.

Claim Response

Toilets not meeting the Acceptable Performance/Condition must be rectified.

Maintenance Tip

No maintenance tips available