PERFORMANCE GUIDELINES: 6. PLUMBING

6.1 Pipe Leaking

Acceptable Performance/Condition

Domestic water supply pipes and drainpipes supplied by the builder shall not leak. Condensation on piping should not be mistaken for leakage. Condensation on cold water supply pipes is not covered under warranty. High indoor humidity is the main cause of condensation on pipes.

Warranty Coverage

• 12 months In-Home
• 15 months Common Property

Damage resulting from maintenance not conducted by the owner in keeping with maintenance documentation provided to the owner by the warranty provider or builder, or from additions, deletions or alterations made by the owner is not covered under warranty.

Damage to personal property is not covered under warranty.

IMPORTANT: If a leak is detected in a water supply pipe, in order to mitigate any damage the main water supply valve or an isolation valve should be turned off immediately and the builder and warranty provider notified.

Claim Response

Domestic water supply pipes and drainpipes not meeting the Acceptable Performance/Condition must be rectified.

Maintenance Tip

Do not use commercial drain cleaners. Some products can be very corrosive.