PERFORMANCE GUIDELINES: 5. ROOFS

5.8 Roof Shingles Blown Off

Acceptable Performance/Condition

The primary role of roofing is to protect the building from the weather.

Roof shingles shall be installed according to the Building Code and the manufacturer’s requirements, and must resist design wind force or gusts.

Warranty Coverage

• 2 years Cladding Detachment or Material Damage
• 5 years Unintended Water Penetration

Damage resulting from maintenance not conducted by the owner in keeping with maintenance documentation provided to the owner by the warranty provider or builder, extreme wind conditions, or from additions, deletions or alterations made by the owner is not covered under warranty.

Damage to personal property is not covered under warranty.

Claim Response

Roof shingles not meeting the Acceptable Performance/Condition must be rectified.

Where repairs are required, colour, finish or texture may not have an exact match.

Seasonal conditions may delay the timing of repairs.

Maintenance Tip

Professional removal of build-ups of ice and snow can help reduce the likelihood of water leaks.