PERFORMANCE GUIDELINES: 4. EXTERIOR FINISHING

4.34 Exterior Painted/Stained Wood Railings Have Deteriorated

Acceptable Performance/Condition

Weathering of painted, stained or clear-coated exterior surfaces is normal. Wear and tear in high-traffic areas is normal.

Exterior paint, stain or clear finishes shall not deteriorate to the extent of exposing the substrate beneath.

Warranty Coverage

• 12 months In-Home
• 15 months Common Property

Damage resulting from normal wear and tear or maintenance not conducted in keeping with maintenance documentation provided to the owner by the warranty provider or builder is not covered under warranty.

Claim Response

Painted or stained wood railings not meeting the Acceptable Performance/Condition must be rectified.

Where repairs are made, an exact match of colour, finish, grain, sheen or texture may not be possible.

Maintenance Tip

Frequent repainting or staining of the wood railing may be required to maintain the original appearance and to provide adequate protection.