PERFORMANCE GUIDELINES: 4. EXTERIOR FINISHING

4.31 Exterior Paint Finish Is Unacceptable

Acceptable Performance/Condition

A properly painted surface (has consistent colour, appearance and cover) shall be provided on every exposed surface where a painted finish is specified.

A properly painted surface shall be assessed from a distance of 6 m (20’) under normal lighting conditions and from a normal viewing position.

Natural lighting conditions throughout the day may change the appearance of the painted surface.

Brush marks are acceptable in cut-in areas and on trim and may vary in appearance with paint type.

Warranty Coverage

• 12 months In-Home
• 15 months Common Property

Claim Response

Paint finishes not meeting the Acceptable Performance/Condition must be rectified.

Repainted areas shall match the original finished surface for colour, sheen and texture as closely as possible since an exact match may not be possible.

Maintenance Tip

Paint or stains, especially in exposed or coastal locations, may require maintenance, frequent repainting or staining to maintain the original appearance.

High pressure washers can remove paint, damage exterior surfaces and cause unintended water penetration into the home.