PERFORMANCE GUIDELINES: 3. WALL FRAMING

3.9 Condensation Forming Between Factory-Sealed Glass Unit

Acceptable Performance/Condition

Insulating glass units shall be free from condensation between the panes.

Condensation between panes indicates the airtight seal around the edge of the glass unit has failed.

Some water retained in window tracks or condensation on the window surface is not considered to be a defect.

Warranty Coverage

• 12 months In-Home
• 15 months Common Property

Claim Response

Insulating glass units not meeting the Acceptable Performance/Condition are to be rectified.

Maintenance Tip

As part of ongoing maintenance, the weep holes in windows tracks should be regularly cleaned.

Controlling humidity levels within the home is important in order to avoid condensation problems. Open windows to ventilate the home and use exhaust fans.