PERFORMANCE GUIDELINES: 3. WALL FRAMING

3.18 Exterior Door Is Dented, Scratched or Damaged

Acceptable Performance/Condition

Unless reported on the pre-delivery inspection (see Pre-Delivery Inspection), dents, scratches or other damage on exterior doors are not covered under warranty.

Exterior doors shall be free of dents, scratches or other damage when viewed 2 m (6’) from the door, under normal lighting and viewing conditions.

Warranty Coverage

• 12 months In-Home
• 15 months Common Property

Damage resulting from maintenance not conducted in keeping with maintenance documentation provided to the owner by the warranty provider or builder is not covered under warranty.

Claim Response

Doors not meeting the Acceptable Performance/Condition are to be rectified.

Where repairs are made, an exact match of colour, finish, grain, sheen or texture may not be possible.

Maintenance Tip

Wood door exposed to severe or coastal weather may require annual maintenance.