PERFORMANCE GUIDELINES: 11. CABINETS AND COUNTERTOPS

11.9 Laminated Countertop Has Developed a Bubble

Acceptable Performance/Condition

When noted on the pre-delivery inspection (see Pre-Delivery Inspection) or when attributed to a construction defect, laminated countertops shall not have localized bumps or swelling.

Hot appliances or pots can compromise the laminate adhesive resulting in swells. A bubble caused by localized heat stress is beyond the builder’s control and is not covered under warranty.

Warranty Coverage

• 12 months In-Home
• 15 months Common Property

Damage resulting from maintenance not conducted in keeping with maintenance documentation provided to the owner by the warranty provider or builder is not covered under warranty.

Claim Response

Countertops not meeting the Acceptable Performance/Condition are to be rectified.

Laminate surfaces are dependent upon adhesive bonds over a broad area. On occasion the glue bond may require localized pressure to permanently re-establish the bond.

Maintenance Tip

Do not place hot objects on a countertop.