PERFORMANCE GUIDELINES: 1. FOUNDATION/BASEMENT

1.14 Basement Wall or Floor Condensation

Acceptable Performance/Condition

Occasional or seasonal dampness on foundation wall or floor surfaces is not considered abnormal. The management of interior humidity is required to control condensation, and if set out in maintenance documentation provided to the owner by their warranty provider or builder, it is the owner‘s responsibility to maintain appropriate moisture levels in order to prevent damage.

Dampness can be reduced by using a dehumidifier or by increasing the amount of ventilation to the area. If condensation results from a defect in design, materials or labour, then action to correct the defect is required.

Warranty Coverage

• 12 months In-Home
• 15 months Common Property

Damage caused by dampness or condensation due to the owner failing to maintain adequate ventilation or humidity is not covered under warranty provided the owner was supplied with maintenance instructions.

Claim Response

Basement wall or floor condensation not meeting the Acceptable Performance/Condition must be rectified. Construction defects that cause condensation are to be rectified.

Maintenance Tip

Controlling humidity levels within the home is important in order to avoid condensation problems. Open windows to ventilate and use exhaust fans.