PERFORMANCE GUIDELINES: 10. INTERIOR FINISHING

10.10 Squeaking Stair Riser or Tread

Acceptable Performance/Condition

Stair risers and treads shall be free of excessive squeaks caused by loose or inadequately fastened joints.

Some minor squeaks may be caused by normal shrinkage of material and are not covered under warranty.

Warranty Coverage

• 12 months In-Home
• 15 months Common Property

Noise resulting from normal shrinkage of materials due to drying after construction, maintenance not conducted by the owner in keeping with maintenance documentation provided to the owner by the warranty provider or builder, or from additions, deletions or alterations made by the owner is not covered under warranty.

Extended low-humidity indoor environments can cause excessive shrinkage in the wood resulting in loose stair connections.

Claim Response

Loose/inadequately fastened risers and treads are to be rectified.

Maintenance Tip

Maintain indoor humidity levels through humidification, ventilation, air-conditioning or dehumidification to prevent permanent, irreversible damage. A hygrometer can be used to monitor indoor humidity levels.