PERFORMANCE GUIDELINES: 9. WALL AND CEILING FINISH

9.11 Paint or Stain on Repaired Interior Areas Does Not Match

Acceptable Performance/Condition

Repainted or re-stained areas shall match the original finished surface for colour, finish, grain, sheen and texture as closely as possible. Some surfaces, wood for example, absorb paint or stain differently causing variations in colour, grain, sheen and texture and may not match.

The repaired areas shall be assessed from a normal viewing position of 1.8 m (6’) under normal lighting conditions.

Warranty Coverage

• 12 months In-Home
• 15 months Common Property

Claim Response

Repaired areas not meeting the Acceptable Performance/Condition are to be rectified.

Where repairs are made, an exact match of colour, finish, grain, sheen or texture may not be possible.

Maintenance Tip

New latex paint is susceptible to damage from cleaning. Do not clean walls for at least three months.

Do not use abrasive cleaners on walls.