PERFORMANCE GUIDELINES: 6. PLUMBING

6.13 Sewers or Drains Are Blocked

Acceptable Performance/Condition

Sanitary drainage systems shall drain properly in keeping with the Building Code.

Failure of municipal services or other circumstances beyond the control of the builder are not covered under warranty.

For warranty coverage to be considered, the blockage must be attributed to a construction defect within the property.

Septic tanks and fields are not covered under warranty.

IMPORTANT: A blockage may involve the municipal sewage system which is beyond the builder’s control and not covered under warranty. If the city water supply line needs to be shut off, the municipality should be contacted immediately. This is the owner’s responsibility. IMPORTANT: It is the owner’s responsibility to mitigate damage involving water or sewage leakage. The builder and warranty provider should be contacted immediately. Toilets have water shut off valves and other fixtures may have shut off valves that can be turned off.

Warranty Coverage

• 2 years

Claim Response

Sewers or drains not meeting the Acceptable Performance/Condition are to be rectified.

Maintenance Tip

Do not discard inappropriate materials down toilets or sinks.

Do not continue use of toilets or sinks once a major blockage has occurred.