PERFORMANCE GUIDELINES: 6. PLUMBING
6.6 Damage to Porcelain, Enamel, Acrylic or Fiberglass Surfaces or Fixtures
Acceptable Performance/Condition
When noted on the pre-delivery inspection (see Pre-Delivery Inspection), porcelain, enamel, acrylic or fibreglass surfaces must be free from damage when viewed from a normal viewing and lighting position of 2 m (6’).
Warranty Coverage
- 12 months In-Home
- 15 months Common Property
Damage resulting from maintenance not conducted in keeping with maintenance documentation provided to the owner by the warranty provider or builder is not covered under warranty.
Claim Response
Enamel, porcelain, acrylic or fibreglass surfaces not meeting the Acceptable Performance/Condition are to be rectified.
Repairs may consist of patching, filling or resurfacing of the affected area.
Where repairs are made, an exact match of colour, finish, grain, sheen or texture may not be possible.
Maintenance Tip
Do not use abrasive cleaners on bathtub and shower enclosures.
Do not step into a bathtub or shower compartment with shoes on, as trapped grit and dirt can damage the surface.
