PERFORMANCE GUIDELINES: 5. ROOFS

5.1 Roof Ridge Has Sagged

Acceptable Performance/Condition

Roofs shall be constructed to ensure the ridge does not sag under normal design conditions in accordance with the Building Code.

Warranty Coverage

• 12 months In-Home
• 15 months Common Property
• 5 years Unintended Water Penetration
• 10 years Structural Failure

Damage resulting from maintenance not conducted in keeping with maintenance documentation provided to the owner by the warranty provider or builder additions, or from deletions or alterations made by the owner is not covered under warranty.

Claim Response

Roofs not meeting the Acceptable Performance/Condition are to be rectified.

Where repairs are required, colour, finish or texture may not have an exact match.

Maintenance Tip

Heavy loads of ice and snow can damage a roof. Normal home maintenance should include professional removal of heavy build-up of ice and snow.

Care must always be used when walking on a roof so damage is not caused.