PERFORMANCE GUIDELINES: 4. EXTERIOR FINISHING

4.23 Mortar (Grout) Joint Between Stones Is An Uneven Width

Acceptable Performance/Condition

Grout/mortar joints shall appear generally uniform in width when viewed from a normal viewing position of 6 m (20’).

The width of a grout/mortar joint may vary where the stone finish intersects another finish or where it terminates against a roof overhang or a ledge. The shape of the stones and their arrangement on the wall as well as the number of corners and intersecting walls also affect the installer’s ability to maintain a level of uniformity in the mortar joint. These conditions are consistent with normal industry standards.

Warranty Coverage

• 12 months In-Home
• 15 months Common Property

Claim Response

Grout/mortar installations not meeting the Acceptable Performance/Condition are to be rectified.

Where repairs are made, an exact match of colour, finish, grain, sheen or texture may not be possible.

Maintenance Tip

No maintenance tips available