PERFORMANCE GUIDELINES: 3. WALL FRAMING

3.19 Sliding Door Will Not Roll Smoothly

Acceptable Performance/Condition

Sliding doors shall move freely on their tracks and latch securely. Larger, heavy doors may require extra effort.

Warranty Coverage

  • 12 months In-Home
  • 15 months Common Property

Damage resulting from normal wear and tear or maintenance not conducted in keeping with maintenance documentation provided to the owner by the warranty provider or builder is not covered under warranty.

Claim Response

Sliding doors not meeting the Acceptable Performance/Condition are to be rectified.

Maintenance Tip

Sliding doors may require adjustment from time to time and the tracks and hardware may need to be cleaned and lubricated.